Shipping Policy

Many of our garments are handcrafted and produced on a made-to-order basis to preserve exclusivity and premium quality.

• Estimated production and dispatch time: 2 to 5 weeks.
• Ready-to-ship products (if available) will be dispatched sooner.
• Timelines are displayed under the Shipping SLA section on product pages.

• Orders are processed only after successful receipt of full payment.
• Confirmation will be sent via email upon payment verification.
• Orders placed on Sundays or public holidays are processed on the next business day.

Domestic Orders (India): 3–7 business days after dispatch.

International Orders: 7–15 business days after dispatch (subject to customs clearance).

Note: Timelines are estimates and may vary due to weather, holidays, or courier partner delays.

• Charges are calculated during checkout based on location and weight.
• Free Shipping may be offered on eligible orders above a specified value.
• International charges are automatically calculated based on dimensions and destination.

Once dispatched, you will receive:

• Shipment Confirmation Email
• Tracking Number and Courier Partner details
• Tracking Link via Email and/or SMS

Customers are responsible for accurate info. Re-delivery charges apply if the package is returned due to:

• Incorrect/incomplete address or contact details.
• Recipient unavailable or failure to accept the shipment.

For international shipments:

• Prices do not include destination customs duties or VAT.
• The customer is solely responsible for paying all applicable taxes/duties required for clearance.

Please inspect your package immediately. If tampered with or damaged:

• Refuse delivery if possible.
• Record an unboxing video while opening the package.
• Report the issue to support within 24 hours.