User Agreement

Terms & Conditions

Welcome to ishaaira.com. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, Refund & Return Policy, and any other policies published on this website.

1. Website Ownership

The website ishaaira.com is owned and operated by ISHAAIRA.

Registered Office Address:
Chander Nagar, Saharanpur, Uttar Pradesh – 247001
Company Name: Yet to Update

2. Acceptance of Terms

By using this website, you confirm that you:

  • Are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • Agree to comply with these Terms & Conditions and all applicable laws and regulations.
  • Will provide accurate, complete, and up-to-date information while placing orders or creating an account.

ISHAAIRA reserves the right to modify these Terms & Conditions at any time without prior notice.

3. Customer Account & Information

You are solely responsible for maintaining the confidentiality of your account credentials. Information collected may include Name, Email, Phone, and Shipping details. ISHAAIRA shall not be liable for any unauthorized use of your account resulting from your failure to protect your login information.

4. Payment Information

For your security, ISHAAIRA does not store or access your complete banking or card credentials. All online payments are processed securely through trusted third-party payment gateway providers that comply with industry-standard encryption protocols.

5. Product Information & Availability

We strive for accuracy, but due to screen settings, lighting, and the handcrafted workmanship of our garments, actual products may vary slightly from website images. Variations in embroidery or texture are natural characteristics of luxury handcrafted items and are not defects.

6. Pricing & Taxes

Prices are in Indian Rupees (INR) and inclusive of GST. Shipping and international customs duties are the responsibility of the customer and are calculated at checkout.

7. Intellectual Property Rights

All content including logos, designs, images, and text is the exclusive property of ISHAAIRA. No part of this website may be reproduced or exploited for commercial purposes without prior written permission.

8. Prohibited Use

You agree not to misuse the website, upload viruses, attempt unauthorized access, or engage in fraudulent transactions. Violation may result in immediate suspension of access.

9. Disclaimer & Limitation of Liability

The website is provided on an "as available" basis. ISHAAIRA shall not be liable for incidental or consequential damages arising from the use of this website or delays in product delivery. Our maximum liability shall not exceed the amount paid by you for the relevant order.

10. Made-to-Order Products Disclaimer

Many ISHAAIRA products are produced exclusively after an order is placed. Slight design variations are part of the artisanal process and enhance the uniqueness of every creation.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Saharanpur, Uttar Pradesh.